top of page
Image by Ussama Azam

Shipping Policy

  • You will receive an email when your package has shipped, which will include a tracking number. 

  • Please allow 24-48 business hours for tracking information to update through the shipping company once your order is processed as shipped.

  • Please advise if you are trying to get an item by a certain time to see what we can do to make it work. We cannot guarantee delivery dates.

  • We are NOT responsible for delays in transit.

Damages

  • Product damages from transit are not the responsibility of It’s Showtime Crafts. Please contact the shipping carrier directly to file a claim for damages.

  • Please email itsshowtimecrafts@yahoo.com if product is defective once received, or with minimal use. On a case-by-case basis, It’s Showtime Crafts may replace reported items at our discretion.

RETURNS POLICY

We do not offer refunds or exchanges on custom items

WASH/CARE

  • For longer lasting shirts - wash inside out in cold water, tumble dry on low

  • Shirts can be washed and dried like normal, but wear and tear will happen with each wash. 

  • Clothing items are meant for novelty use, not to be worn routinely. Excessive wear may result in premature damage or cracking to items. Please, handle with care.

  • Cups are not recommended for dishwasher or microwave. Hand wash only. 

BEST METHOD OF CONTACT

  • The best way to contact is via email. Please allow 24-48 business hours for a response from us! We will get back to you as soon as possible. 

  • Email is itsshowtimecrafts@yahoo.com

 

If you have messaged or emailed us and have not received a response, you can make a post in our facebook group to let us know! 

bottom of page